Customer Service
Change of Address
Print journals are mailed to Active, Associate, and International Members of AANA. By default, we will send your journal to the Primary Address listed on your My Profile page. To check or change your address:
- Log in to your account
- Call the AANA Office at (847) 292-2262
NOTE: Address changes may take one issue to be reflected.
Claims
If you have not received your journal:
- Check your address on your account
- Make sure you are an Active, Associate, or International Member in good standing.
To file a claim, contact Elsevier Journals Customer Service:
Phone
(800) 654-2452 – USA
(314) 447-8871 – International
Email
ussocieties@elsevier.com – For Print Support
Online Access
All AANA Members have full access to Arthroscopy Journal website via the members-only link on the Arthroscopy Journal page.
Active, Associate, and International Members who receive a print version of the journal may claim personal online access:
- Log in to your account and make a note of your Member Number
- Log in or create an account with Elsevier Health and claim your access.
Contact Elsevier Journals Customer Service
Phone
(800) 654-2452 – USA
(314) 447-8871 – International
Email
journalsonlinesupport-usa@elsevier.com – For US and Canada Online Access Support
eurosupport@elsevier.com – Europe